👤 Person Area
Healthcare Services
Healthcare Services
for People
SaluteInsieme brings together in one platform all the healthcare services you need: from booking a private specialist visit to legal support for disability, from telemedicine to home care. Available on the website and app, in 10 languages, for all residents in Italy.
14Available services
10Supported languages
100%Verified professionals
📱Also on App
Choose a service
- 🏥 NHS / CUP Booking
- 🏛️ Private & accredited clinics
- 🩺 Private medical visits
- 🎥 Telemedicine & video consultation
- 🚗 Appointment companion
- 📦 Remote report collection
- 🏠 Home healthcare
- ⚖️ Medical legal assistance
- 🚑 Medical transport
- 🧠 Mental health
- 🥗 Nutrition & dietetics
- 🛡️ Health insurance & claims
- 💊 Online pharmacy
- 🛒 Health & orthopaedic products
Public health
🏥 NHS & CUP Booking
Booking a specialist visit through the Italian NHS can be complex. SaluteInsieme assists you in every step — from finding availability to confirming your appointment — in any Italian region and in 10 languages.
How it works
- Contact us — tell us the service, ASL and tax code
- We find the earliest NHS slots in your area
- We proceed with the CUP booking — online, by phone or at the counter
- You receive email confirmation and app reminder before the visit
What's included
- NHS specialist visits (cardiology, orthopaedics, ophthalmology and 80+ specialties)
- Diagnostic exams: CT scan, MRI, PET, ultrasound, X-ray, mammography
- Lab tests: blood count, biochemical profile, urine, biopsies
- Health ticket management, exemption codes for income or condition
- Urgent and priority bookings (classes U/B/D/P)
- Bookings for family members with proxy
📱 On the app: App: booking confirmation, next-day reminder and real-time updates.
✅ Ideal for
- Difficulty accessing CUP online
- Does not speak Italian fluently
- Elderly or not comfortable with digital tools
- Cannot find availability near home
Diagnostics
🏛️ Private & Accredited Clinics
Diagnostic centres, labs and polyclinics — private or NHS-accredited — with fast availability. SaluteInsieme finds the right facility near you and books directly.
How it works
- Tell us the exam needed, city and preference
- We show available facilities with prices, hours and distance
- We confirm the appointment with the selected facility
- Confirmation notification and alert when the report is ready
What's included
- Blood and urine labs (with or without NHS referral)
- Imaging centres: MRI, CT, ultrasound, mammography, MOC, PET
- Private polyclinics — all medical specialties
- NHS-accredited polyclinics — services at ticket prices
- Physiotherapy and rehabilitation centres
📱 On the app: App: push notification when your digital report is available.
✅ Ideal for
- Cannot wait for NHS waiting times
- Needs an urgent exam
- Wants to choose the nearest facility
Private specialists
🩺 Private Medical Visits
Choose your specialist from hundreds of verified professionals, check real-time availability and book in minutes. No waiting lists, no phone calls.
How it works
- Search by specialty, city or name — filter by rating, gender, language
- Read the full profile: training, specialisations, facilities, reviews
- Select date and time, enter the reason and pay the online deposit
- Receive confirmation and reminder. Balance paid with the doctor after the visit
What's included
- Cardiology, dermatology, gynaecology, orthopaedics, neurology
- Ophthalmology, urology, psychiatry, rheumatology, ENT, oncology
- All specialists verified — Medical Register and insurance checked
- Certified patient reviews from verified real patients
- Secure online deposit booking — refunded if doctor cancels
📱 On the app: App: visit reminder 24h before, upload documents from your phone.
✅ Ideal for
- Does not want NHS waiting times
- Wants to choose their own specialist
- Needs a qualified second opinion
Digital medicine
🎥 Telemedicine & Video Consultation
Consult a specialist doctor in real time from any device without leaving home. Secure, encrypted and legally recognised in Italy. Often available within a few hours.
How it works
- Choose specialist, date and upload any previous documentation
- At the scheduled time click the link received by email or tap the app
- Video visit in a private secure environment (20–45 minutes)
- Receive clinical report, prescription or certificate by email within 24h
What's included
- Second medical opinion and follow-up without leaving home
- Chronic medication prescription renewal
- Medical certificate for sick leave or non-competitive sport
- Nutritional advice and psychological support online
- Remote geriatric consultation — for elderly unable to travel
📱 On the app: App: video consultation integrated. Start with one tap, receive report in your health record.
✅ Ideal for
- Cannot or does not want to leave home
- Is travelling or away from home
- Wants a quick second opinion
- Seeks support in their own language
Logistical support
🚗 Medical Appointment Companion
Certified patient companions and licensed ambulances, bookable alongside your visit in a single step. For elderly people, patients with reduced mobility, oncology patients and anyone needing support.
How it works
- Book the visit normally on SaluteInsieme
- Select "Companion" during booking and enter the pick-up address
- Receive the assigned companion's details and direct contact number
- The companion arrives on time, accompanies you, waits and brings you home
What's included
- Certified patient companions — pick-up at home, wait, bring back
- Private ambulances with paramedics for patients needing assistance
- Disability-equipped vehicles with certified lift platform
- Companion with language mediation — support in 10 languages
- Companions for oncology patients during chemo/radio cycles
📱 On the app: App: real-time companion position tracking, departure and arrival notifications.
✅ Ideal for
- Lives alone with no family available
- Has mobility difficulties or uses a wheelchair
- Is undergoing cancer treatment
Unique service in Italy
📦 Remote Report Collection
Cannot collect your medical reports? A local agent collects them with your signed proxy and sends them to you by tracked courier anywhere in Italy.
How it works
- Give us facility, report type, patient name and delivery address
- We prepare a privacy-compliant proxy in your language
- Our agent goes to the facility with ID and signed proxy
- Reports packaged and sent by tracked courier with signature
What's included
- Paper reports and hospital discharge letters
- CDs/DVDs with CT, MRI, PET diagnostic images
- Laboratory results (blood, histological, microbiological)
- Hospital documentation and medical certificates
- Biopsy reports from hospitals and diagnostic centres
📱 On the app: App: follow every collection and delivery step in real time.
✅ Ideal for
- Lives far from the facility
- Is hospitalised or immobile
- Has no family members who can collect
Care at your home
🏠 Home Healthcare Services
Registered doctors, professional nurses and licensed physiotherapists at home for visits, blood draws, dressings, physiotherapy and much more.
How it works
- Choose the type of professional, service and preferred time slot
- Receive the assigned professional's details and contact number
- The professional arrives on time with all necessary equipment
- Receive report, results or clinical report by email or app
What's included
- General and specialist home medical visits
- Blood draws (results in 24–48h)
- Dressings and bandage changes — surgical wounds, ulcers, stomas
- Intramuscular and subcutaneous injections — insulin, heparin, antibiotics
- Post-surgical physiotherapy and rehabilitation
- Vital sign monitoring (blood pressure, O₂, glucose)
📱 On the app: App: GPS tracking when professional departs, arrival notification.
✅ Ideal for
- Is elderly or has mobility difficulties
- Is recovering after surgery
- Has a chronic condition requiring regular monitoring
Medical law
⚖️ Medical Legal Assistance
Specialist lawyers and advice centres for civil disability, Law 104, benefits for serious conditions, INPS claims and medical malpractice compensation.
How it works
- Describe your situation — free initial assessment of your position
- We guide you in gathering all necessary documentation
- The advice centre or lawyer files the claim with INPS, ASL or court
- Receive constant updates and assistance at medical-legal examinations
What's included
- Civil disability: application, INPS committee, appeal if rejected
- Disability pension and accompanying allowance
- Law 104: recognition, work benefits, leave, tax benefits
- Benefits for serious conditions (cancer, ALS, MS, rare diseases)
- INPS and ASL appeals
- Medical malpractice compensation
📱 On the app: App: real-time case status, hearing reminders, document uploads.
✅ Ideal for
- Has a chronic condition and does not know their rights
- Has had a disability application rejected
- Does not speak Italian and needs support with paperwork
Medical mobility
🚑 Medical Transport
Accredited private ambulances and equipped vehicles for recurring treatments such as dialysis and chemotherapy. Schedulable on a weekly or monthly basis.
How it works
- Indicate destination, date and any special needs
- We assign the vehicle and staff most suited to your needs
- Receive confirmation with vehicle details and pre-departure notification
- Staff arrives on time, carries out transport to the facility
What's included
- Weekly recurring dialysis transport (3×/week)
- Scheduled chemotherapy and radiotherapy cycles
- Disability transport: lift platforms, wheelchair space
- Assisted hospital discharge — safe return home
- Inter-hospital transfer with medical supervision if required
📱 On the app: App: GPS vehicle tracking in real time, departure and ETA notifications.
✅ Ideal for
- Undergoes regular dialysis
- Is undergoing chemo/radio cycles
- Uses a wheelchair and needs an equipped vehicle
Psychological wellbeing
🧠 Mental Health
Registered psychologists and psychotherapists, available online or in clinic across Italy. No endless waiting lists: choose the right professional and start your journey discreetly.
How it works
- Search by specialisation, approach and availability
- Introductory session to define goals and assess fit
- Regular sessions tailored to your needs with clear goals
- Improved emotional wellbeing with practical daily tools
What's included
- CBT for anxiety, depression, phobias, OCD
- EMDR for trauma and PTSD
- Couples and family therapy
- Online support for expats and immigrants in their own language
- Psycho-oncological support
- Burnout and work stress counselling
📱 On the app: App: video session integrated, mood diary, session reminders.
✅ Ideal for
- Is experiencing anxiety, panic attacks or depression
- Is an expat and wants support in their own language
- Is experiencing relationship or family difficulties
Nutrition & wellness
🥗 Nutrition & Dietetics
Registered clinical nutritionists and dietitians create a personalised meal plan based on your medical history, goals and lifestyle — online or in clinic, with follow-up.
How it works
- Full dietary history and health goals analysis
- Review of blood tests and body composition
- Detailed weekly meal plan with recipes, portions and substitutions
- Regular check-ins every 3–6 weeks to adjust the plan
What's included
- Evidence-based weight management
- Clinical dietology: diabetes, hypertension, dyslipidaemia, CKD, IBD
- Sports nutrition: performance and recovery
- Nutrition in pregnancy and breastfeeding
- Eating disorder support
- Vegan and vegetarian nutrition
📱 On the app: App: food diary, weekly goals reminders, weight and measurement charts.
✅ Ideal for
- Wants to lose weight in a healthy and lasting way
- Has a medical condition requiring a specific diet
- Is pregnant or breastfeeding
Protection & claims
🛡️ Health Insurance & Claims
Independent insurance advisors to find the most suitable health policy, and specialist lawyers for road, workplace and home accident compensation.
How it works
- Analysis of your situation, coverage needs and budget
- Quote comparison from multiple insurance companies
- Policy review and understanding before signing
- Full claims management in case of need
What's included
- Individual and family health policies
- Long-term care cover for future non-self-sufficiency
- 24h accident insurance
- Critical illness cover (cancer, heart attack, stroke)
- Road accident compensation
- Medical malpractice compensation
📱 On the app: App: real-time insurance case and claim status.
✅ Ideal for
- Wants protection against unexpected health expenses
- Is an expat and needs health coverage in Italy
- Has suffered a road accident
Online pharmacy
💊 Online Pharmacy with Home Delivery
OTC over-the-counter medicines, supplements and parapharmacy products from Ministry of Health-certified pharmacies with home delivery in 24–48h across Italy.
How it works
- Search by product name, active ingredient or category
- Compare prices and delivery times from different pharmacies
- Secure online purchase (SSL, PCI-DSS payment)
- Home delivery in 24–48h by tracked courier
What's included
- OTC pain relievers, anti-inflammatories, antacids, antihistamines without prescription
- Food supplements: vitamins, minerals, probiotics, omega-3
- Herbal and natural remedies: melatonin, valerian
- Dermatological cosmetics and certified sunscreens
- Medical devices: blood pressure monitors, glucometers, pulse oximeters
📱 On the app: App: order shipping notification, real-time tracking, medication refill reminder.
✅ Ideal for
- Has mobility difficulties and cannot go to the pharmacy
- Lives far from a pharmacy
- Wants to compare prices before purchasing
Daily health
🛒 Health & Orthopaedic Products
Orthopaedic and physiotherapy items, home medical devices, functional foods, medical cosmetics — from verified CE-certified companies with home delivery in 24–72h.
How it works
- Browse by category or search for the specific product
- Detailed product sheets with specifications and indications
- Secure online purchase or cash on delivery
- 24–72h tracked home delivery; easy returns for eligible products
What's included
- Lumbar, cervical and posture braces, knee/shoulder/ankle supports
- Custom and standard orthopaedic insoles
- Mobility aids: crutches, walkers, lightweight wheelchairs
- TENS, electrostimulators, cervical massagers
- Functional dietary foods (diabetes, coeliac, PKU, renal)
- Medical and dermatological cosmetics
📱 On the app: App: promotions and restock notifications, easy repeat orders.
✅ Ideal for
- Is recovering from surgery or an accident
- Has a chronic orthopaedic condition
- Is caring for an elderly or disabled family member