🎥 Telemedicine & Video Consultation — Online Doctor from Home
Consult a specialist doctor in real time from any device, without leaving home. The online video consultation is secure, encrypted and legally recognised in Italy. Ideal for follow-ups, second opinions, therapy renewals and prescriptions. Often available within a few hours.
How it works
Booking is simple and fast — from the website or the app in just a few minutes.
Book
Choose your specialist, date and upload any previous documentation
Connect
At the scheduled time click the link received by email or tap the app
Consult
Video visit in a private and secure environment — 20–45 minutes
Receive
Clinical report, prescription or certificate directly by email within 24h
What the service includes
All services available via video consultation on SaluteInsieme.
- Second medical opinion — evaluate a diagnosis or treatment plan from a second specialist
- Follow-up and post-visit check — without travelling for routine check-ups
- Chronic medication prescription renewal — for ongoing therapies already validated by a doctor
- Medical certificate for sick leave — issuable via video consultation
- Certificate for non-competitive sport — valid for gyms and amateur sports
- Nutritional advice — personalised meal plan via video consultation
- Online psychological support — sessions with psychologists and psychotherapists
- Remote geriatric consultation — for elderly patients unable to travel
- Dermatological visit with photos — analysis of moles, skin lesions, dermatitis from high-resolution images
- Oncology consultation — psycho-oncological support and second opinion
📱 Supported devices
- Computer (Chrome, Firefox, Safari, Edge)
- iPhone and iPad (Safari or Chrome)
- Android smartphones and tablets
- No installation required for web
- Dedicated app for integrated sessions
🔒 Privacy & security
All video consultations take place on end-to-end encrypted channels. No recording without explicit consent. Health data is handled in accordance with GDPR and the Italian Privacy Code (D.Lgs. 101/2018). Access credentials expire after each session.
What can and cannot a doctor do in a video consultation?
Video consultation has wide applications but has some limitations compared to an in-person visit:
- Can do: full medical history, document and report review, medication renewal, clinical report, certificates, diagnostic guidance, nutritional advice, psychological support
- Cannot do: physical examination (auscultation, palpation), physical manoeuvres, blood draws, injections, sutures
- Can do with photo/video support: dermatological assessment, wound and dressing evaluation, post-surgical scar monitoring
Telemedicine recognised in Italy
Medical video consultation is officially recognised by the Italian National Health System under the Ministry of Health Guidelines of 2020 (updated 2022). Documents produced have full legal validity.
FAQ — Telemedicine & Video Consultation
Everything you need to know. For other questions sign up and chat with us.