🏥 Public Health

🏥 NHS & CUP Booking — Public Healthcare Appointments in Italy

Booking a specialist visit through the Italian National Health Service (NHS / SSN) can be frustrating: endless calls, complex websites, long waits. SaluteInsieme assists you every step of the way — from finding the first available slot to confirming your appointment — in any Italian region and in 10 languages.

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Fast availability We find the earliest dates near you
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10 languages Support for all communities resident in Italy
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NHS ticket only You only pay the health ticket — no extra fees
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App notifications Reminders and real-time updates on the app
Step by step

How it works

Booking is simple and fast — from the website or the app in just a few minutes.

1

Contact us

Tell us the service needed, your ASL and your tax code

2

We search

We find the earliest slots in NHS facilities in your area

3

We book

We proceed with the CUP booking — online, by phone or at the counter

4

We notify you

You receive email confirmation and an app reminder before the visit

In detail

What the service includes

Full assistance for all NHS booking phases, from search to confirmation.

  • Specialist NHS visits — cardiology, orthopaedics, ophthalmology, gynaecology, neurology and 80+ specialties
  • Diagnostic imaging exams — CT scan, MRI, PET, ultrasound, X-ray, mammography, bone density scan
  • Laboratory tests — blood count, biochemical profile, urine, cultures, biopsies
  • Intramoenia visits — private practice within a public facility with shorter waiting times
  • Health ticket management — cost calculation, exemption codes for income or condition
  • Urgent and priority bookings — classes U (urgent 72h), B (short 10 days), D (deferrable 30 days), P (schedulable 180 days)
  • Appointment changes and cancellations — assistance when needed
  • Bookings for third parties — book on behalf of a family member with proxy
📱 On the app: receive booking confirmation, next-day reminder and real-time updates on any availability changes.
Access the service →

📋 What you need

  • Patient tax code (codice fiscale)
  • Valid health insurance card (tessera sanitaria)
  • GP referral (if required)
  • Exemption code if applicable
  • Related previous reports (recommended)

✅ Guarantees

  • Service available in 10 languages
  • Support for elderly and non-Italian speakers
  • No extra cost beyond the NHS ticket
  • Assistance for bookings across all Italian regions

NHS Priority Classes explained

NHS services are classified by clinical urgency. Knowing the priority class assigned by your doctor is key to getting your appointment on time:

🔴 Class U — Urgent (within 72 hours) 🟠 Class B — Short (within 10 days) 🟡 Class D — Deferrable (within 30 days) 🟢 Class P — Schedulable (within 180 days)

If your ASL waiting times exceed the guaranteed limits, you are entitled to receive the service at another NHS facility or at an accredited private centre at NHS ticket cost. SaluteInsieme helps you assert this right.

Frequently asked questions

FAQ — NHS & CUP Booking

Everything you need to know. For other questions sign up and chat with us.

It depends on the service. Some specialist visits (e.g. basic ophthalmology, gynaecology, psychiatry) and many lab tests can be booked by direct access without a referral. SaluteInsieme will tell you immediately what is needed for your specific service.
If your ASL waiting times exceed the guaranteed priority class limits, you are entitled to receive the service at another NHS facility, even in another region, or at a private accredited facility at NHS ticket cost. SaluteInsieme assists you through this process.
Absolutely. You can book on behalf of a family member with a proxy. SaluteInsieme offers support in 10 languages and is experienced in assisting foreign patients and all communities resident in Italy.
Yes, we operate with facilities and contacts in all Italian regions. We are particularly active in Central and Southern Italy but have national coverage. Contact us in advance for specific regions at +39 377 355 9458.